About Receiving EDI Messages |
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Note the following about receiving EDI messages.
Verify the message was actually sent by contacting the message sender.
Call your local Global eXchange Services office during normal business hours. Provide them with the following information.
Receive an EDI Message |
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| Step | Action |
|---|---|
| 1 | On your Company Trading Center page, click the In Box icon or link. Your In Box page opens, displaying a list of your incoming messages. |
| 2 | Click the message name to view its contents.
Whenever you open a new EDI message, GXS TradeWeb generates and sends a Functional Acknowledgment (FA). For more information on FAs, see About Functional Acknowledgments. |
Once you have opened an EDI message, you can
About Functional Acknowledgments (FAs) |
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A Functional Acknowledgment(FA) is an EDI message that GXS TradeWeb automatically generates and sends to the sender of the EDI message. TradeWeb does this whenever you open a new incoming EDI message.
In the same way, you may receive FAs from Trading Partners to whom you have sent messages.
FAs are sent when
| You receive this message | When |
|---|---|
| Accepted FA | A received EDI message was viewed by the recipient. |
| Rejected FA | A message you sent fails GXS TradeWeb translation or EDI compliance, and was not received by the recipient. |
Important Some of your non-GXS TradeWeb Trading Partners may elect not to send FAs at all.